Return Policy
At Lexion Automotive, we want you to be completely satisfied with your purchase. Please review our return policy below for details on returns, exchanges, and warranty coverage.
Returns or Exchanges for Defective or Damaged Products
If your product arrives defective, damaged, or otherwise not as expected, we’re here to make it right. You may request a return for a full refund or an exchange for a replacement product. To initiate a return or exchange, please contact us at [insert your contact email or method] within 30 days of receiving your order. Include your order number and a brief description of the issue, along with photos of the defect or damage if possible. We’ll provide instructions for returning the item at no cost to you.
Eligibility: Returns or exchanges are accepted only for products that are defective, damaged upon arrival, or covered under our warranty.
Condition: Returned items must be unused (beyond testing for defects) and in their original packaging.
2-Year Warranty
All Lexion Automotive products come with a 2-year warranty from the date of delivery. This warranty covers defects in materials or workmanship under normal use. If an issue arises within this period, we’ll repair or replace the product at no additional cost. To claim warranty service, please reach out to us with proof of purchase and details of the issue. Note that the warranty does not cover damage caused by misuse, accidents, or unauthorized modifications.
Processing Returns
Once we receive and inspect your returned item, we’ll notify you of the approval status. Approved refunds will be processed to your original payment method within [insert processing time, e.g., 5-10 business days], and replacements will be shipped as soon as possible.
Contact Us
If you have questions about returns, exchanges, or our warranty, feel free to get in touch at [insert your contact email or method]. We’re here to assist you every step of the way!This policy is straightforward and customer-friendly while covering your key points. Let me know if you’d like to adjust anything, such as the return window or specific terms!
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